next up previous

Appendix E Support Information

CLIPS is available through the Computer Software Management and Information Center (COSMIC), which is the distribution point for NASA software. Price discounts are available to U.S. academic institutions. Further information can be obtained from

COSMIC

The University of Georgia

382 E. Broad St.

Athens, GA 30602

Phone: (706) 5423265

FAX: (706) 5424807

Internet: service@cossack.cosmic.uga.edu

If you have problems using or installing CLIPS, the Software Technology Branch (STB) Help Desk can be contacted at (713) 2868919 from 9:00 a.m. to 4:00 p.m. (Central Standard Time). Leave your name and number and a support person will get back to you. The STB Help Desk can also be reached via electronic mail at <stbprod@fdr.jsc.nasa.gov> or by FAX at (713) 2864479.

An electronic bulletin board containing information regarding CLIPS and other STB products can be reached 24 hours a day at (713) 2865375 or (713) 2867252. Communications information is 300, 1200, or 2400 baud, no parity, 8 data bits, and 1 stop bit.

An electronic conferencing facility is also available to CLIPS users. Subscribers to this facility may send questions, observations, answers, editorials, etc., in the form of electronic mail to the conference. All subscribers will have a copy of these messages reflected back to them at their respective electronic mail addresses to process at their leisure. All that is required is that you have an electronic mail address that is accessible either directly on the Internet or via a gateway connected thereto (e.g., BITNET or NASAMAIL). To subscribe, simply send a single line message to listserv@cossack.cosmic.uga.edu saying SUBSCRIBE CLIPSLIST (the hyphen is required). The subject field is ignored but the address found in the 'Reply:', 'Reply to:', or 'From:' field will be entered in the distribution list. Upon subscription you will receive a mail message instructing you how to participate in the conference from that point forward.

Usenet users can also find information and post questions about CLIPS to the comp.ai.shells news group.




next up previous